Skillport Login

Video demonstration and instructions on how to use the Skillport Login:

Follow These Steps to login to your Skillport Account

1. First Enter the Skillport Login address or URL into the address bar of your browser:

https://usarmy.skillport.com/skillportfe/custom/login/usarmy/login.action

2. Then on the empty text field next to AKO USERNAME, enter your Username or your User ID

3. Next on the empty text field next to ARMY E-LEARNING PASSWORD, enter your Password

4. Click the SIGN ON button to proceed to your account

 

Having trouble logging in to your account?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your PASSWORD.

1. Under 'NOTE: Your eLearning Password is different from your AKO Password' click the link that says FORGOT PASSWORD? 

2. Follow the instructions there and provide the needed information to retrieve or reset your Password. Your password will be forwarded to your registered email account. 

3. In this case, you will have to enter in your AKO ID (without the @us.army.mil) on the empty text field then click on the button that says SEND NEW PASSWORD

4. After clicking the button, a new Password will be sent via email to your AKO email address.

5. After entering and sending in your information, close out the page and all of your internet browser sessions before trying the new password that is sent to you.

Are you still having trouble logging in? No worries, simply contact Skillport directly and get help with your Skillport Login:

Support & Contact Info:
Help Desk: (202) 994-GWIT (4948)
EAS Help Desk: (202) 994-GWIT (4948), option 4
System Status: (202) 994-GWIT (4948), option 3
Support: ITHelp Request
Suggestions: suggest@gwu.edu
Help Desk Hours:
Monday-Friday: 7:00AM - 10:00PM
44983 Knoll Square, Bldg II, Suite 351
Ashburn, VA 20147
ITS Fax: (202) 994-0101
Help Desk Fax: (703) 726-4111

You can also access the website http://support.skillsoft.com/armyhelp/ to apply for LIVE HELP from Skillport

On Live Help you can choose an option for common issues and resolutions including:

Login Problems
Course Launch Issues
Course Progress Issues
SkillSoft Course Manager Problems
General "How To's" and Navigation